Policies and Terms
SALES POLICY
We are very proud of our 100% positive feedback, if you find that your item/s does not reach you in satisfactory condition please contact us through this website, and we will do our very best to rectify any problems.
PAYMENT POLICY
Our policy is to collect payment at the time of service. We realize this is not always an option for our clients so we have listed below payment options for the wide variety of services that iTech Innovations provides.
We currently accept the following forms of payment:
Cash and Cheque
RETURN / EXCHANGE POLICY
Before returning any merchandise, contact sales@itechinnovations.com with your receipt number. A sales representative will contact you within 24 business hours of your call.
Any returns to iTech Innovations must be made within fourteen (14) days of your receipt of the product.
While iTech Innovations makes every effort to inform its customers the details of the products we carry, it is ultimately the consumer’s responsibility to understand the specifications, capabilities and limitations of the products purchased. Failure on the customer’s part to do so does not warrant a no-charge refund or exchange.
WARRANTY POLICY
iTech Innovations branded computer come with a one-year-limited-warranty. The limited warranty covering your system will be noted on your invoice and included in the documentation accompanying your system. If for any reason the system warranty is not noted on your invoice the default warranty is a 30-day limited warranty. NOTE: This information applies to Jamaica only, unless specifically stated otherwise. Non iTech branded computer is covered by the In-Store Sales Policy and warranted directly by the manufacturer. Each non-iTech -branded manufacturer will have its own warranty policies and procedures. Prior to any purchase please consult with that manufacturer to avoid any iTech restocking fees and policy conflicts. For example, if you purchase a DELL computer system from iTech Innovations you will receive warranty service directly from DELL however you will also have a fee based support option from iTech Innovations. Any or all charges will be outlined during drop off of your computer system at iTech Innovations for service. If you have any specific questions please ask prior to the commencement of any service work performed by iTech Innovations.
Disclaimer. Your use of our Web Site is at your own risk. iTech Innovations assumes no responsibility for the accuracy of the information contained on the Web Site. All information published on this Web Site is provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Links to other Web Sites. iTech Innovations may provide hyperlinks or pointers to other web sites maintained by third parties. The links to any such third party web sites are provided for your convenience and information only. The content in any linked web site is not under our control and if you decide to access any such web site, you do so entirely at your own risk. The fact that we provide a link to a third party web site does not mean that we endorse, authorize or sponsor any such site or that we are affiliated with such third party. Mention of non-iTech Innovations products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.